GigNation
A Saas freelancer marketplace connecting freelancers with clients for jobs and projects.
Project Brief
The GigNation team wanted to create a Saas platform connecting freelancers in India with clients searching for freelancers. The goal was to build an intuitive, secure and scalable marketplace where freelancers can showcase their skills and clients could hire talents remotely for various projects.
Admin Panel Features
We built an admin panel for the GigNation team to ensure its smooth functioning
User Management
Admins can view, verify, suspend, or block user accounts (both freelancers and clients).
Order & Dispute Management
Admin can review order details and provide resolution in case of disputes between freelancers and clients.
Content Moderation
Admin can review and approve or reject gigs based on the rules set. They can also monitor for inappropriate content, fraud, or scam listings.
Payment & Transaction Monitoring
Admin can oversee all financial transactions, including withdrawals, refunds, and buyer payments, ensuring a secure and smooth financial operations.
Support & Ticketing System
Admins can provide customer support by responding to tickets raised by users (freelancers or clients) and offering solutions to technical, financial, or account-related problems.
Subscription Management
Admins can modify the subscription parameters for jobs, connects and gigs to suit their requirements.
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Buyer Dashboard Features
We built an admin panel for the GigNation team to ensure its smooth functioning
Service Search & Filtering
Buyer can search for freelancers using keywords, categories, pricing filters, delivery time, and seller ratings to quickly find the best match for their needs.
Order Management
Clients can manage all their current, pending, and past orders from a centralized order dashboard, tracking progress and communicating with freelancers.
Custom Orders
Clients can request custom offers if they need something unique or outside the scope of a freelancer's listed gigs, offering flexibility in project scope and price.
Milestone Payments
For large or complex projects, clients can divide the work into milestones, making payments as each milestone is completed. This ensures payment security for both parties.
Feedback & Reviews
After a project is completed, clients can leave reviews and ratings for freelancers based on quality, communication, and delivery time. This helps build trust and transparency within the community.
Favorites & Saved Gigs
Clients can save gigs and favorite freelancers for future reference, making it easier to rehire or track preferred service providers.
Seller Dashboard Features
We implemented all the features in the freelancer dashboard necessary for freelancers to work remotely. These features help freelancers to create, manage, and promote their services to potential clients.
Gig Creation
Freelancers can create and list their projects (gigs) with detailed descriptions, pricing, and delivery time. They can also offer multiple packages (basic, standard, premium) with varying features.
Freelancer Dashboard
A personalized dashboard where freelancers can track orders, revenue, gig performance, and buyer communications. It provides insights into key metrics like delivery time, and ratings.
Custom Offers
Freelancers can create custom offers tailored to specific client needs that may not be covered by their standard gigs. This allows flexibility in pricing and delivery.
Gig SEO Tools
Tools that help optimize gigs for better search visibility on Gignation's platform. Sellers can use keywords, tags, and categories to make their services discoverable.
Portfolio
Freelancers can add thier work to a portfolio that potential buyers can view helping them to boost their credibility and showcase expertise.
Communication Tools
Freelancers can communicate with clients via built-in messaging system, providing timely responses, negotiating project details, and delivering updates.
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Conclusion
Stymeta Technologies successfully developed Gignation.in, a full-featured freelancer marketplace, combining the power of Laravel and MySQL to create a scalable and user-friendly platform. With advanced features for freelancers, clients, and administrators, Gignation provides a seamless experience for both job posting and service procurement. The platform's sophisticated features, including milestone payments, qualification matching, and a comprehensive wallet system, position it as a highly competitive player in the freelance marketplace industry.
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